The City of Syracuse today announced a new way to make payments to the City with the installation of a City Payment Center drop box on the Market Street side of City Hall located at 233 E. Washington Street. Constituents can insert sealed envelope payments into the secure drop box for property taxes, water bills, and parking tickets.

The new option allows customers to make payments by money order, certified funds, check, or cash. While use of the drop box does not allow for the City to make change or provide receipts, appointments for in-person payment may be arranged under limited hours and staffing. Transactions made through the drop box should include the corresponding bill or ticket and are only accessible to authorized city personnel.

Card payments can be made online by going to for tax payments, and for parking tickets, water bills and other payments. Any bills paid by mail should have checks, money orders, or certified funds made payable to: Commissioner of Finance, City Payment Center, 233 E. Washington St. – Rm 116-122, Syracuse, NY 13202.

For questions related to payments, City representatives are available by email at Inquiries by phone can be made to: 315-448-8310 (Taxes); 315-448-8238 (Water); and 315-479-5300 (Parking). A full list of payment methods for other fees and fines can be downloaded online.

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