Mayor says City Hall will reopen with more public parking, a new City Payment Center and improved security

Syracuse, N.Y. – After closure more than a year ago due to the COVID-19 pandemic, Syracuse Mayor Ben Walsh announced that Syracuse City Hall at 233 E. Washington Street will reopen for services to the public on Monday, May 17. The opening comes with major improvements for the community: more short-term parking spaces adjacent to the building; a new City Payment Center; and improved security through a new accessible main entrance on Market Street.

New main entrance to City Hall on Market Street

“As we endured the challenges of the pandemic, we wanted to ensure that we became a better and stronger city government. The reopening of City Hall is one of the ways we are achieving that objective,” said Mayor Walsh. “During the closure of City Hall, we invested in improvements both inside and outside of the facility that demonstrate our commitment to service, accessibility and safety.”

City Hall reopens with a new main entrance on Market Street facing the State Office Building. The City constructed an accessible ramp at the south door, and all entry to the building will occur through that entrance. To improve security for staff and the general public, the four other doors to the building will be closed. As exists at many other government buildings, the City also installed a security checkpoint at the Market Street door.

To make it easier for visitors to do business at City Hall, more short-term parking spaces have been added on the east and west sides of Market Street. Employee parking spaces in that area were relocated to other city parking lots.

As City Hall reopens, visitors will be able to use the new City Payment Center to make payments for city services in a central location. Located on the first floor and accessible through the new Market Street entrance, the City Payment Center will accept payments for taxes, parking violations and water bills. The City Payment Center will also be able to process in-person credit and debit card payments for most transactions. Taxes may be paid with a credit card only online. The payment drop box located on Market Street will continue to be available to the public.

Along with the reopening of City Hall, other city offices providing services to the public, including City Hall Commons at 201 E. Washington Street and the Parks, Recreation and Youth Programs office at 412 Spencer Street, are also reopening on May 17.

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